I thought I paid for a two-hour session but I’m being charged for a 14-hour stay. Can I get a refund?

If you accidentally select the maximum amount of time for an overnight meter, ParkChicago offers a one-time courtesy refund for this type of error.

To request a refund:

1. Visit parkchicago.com.
2. Select Refund Request.
3. Complete the form to initiate the refund process.

For future transactions, double-check your transaction details before submitting your parking purchase to avoid similar mistakes.