ParkChicago Mobile App
- Please end my session.
- Please cancel my parking.
- I paid for 3 hours but only parked for an hour, can I get a credit?
- I have time left on my session; can I get a credit?
- I’m not using all my time; can I cancel the session or get a credit?
- I used the wrong zone number; can I change or cancel the session?
- I parked in the wrong location; can I change the session I purchased?
- I accidentally extended the time on my parking session, can I get a refund?
- I thought I paid for a two-hour session but I’m being charged for a 14-hour stay. Can I get a refund?
- I accidentally paid for more time than I needed, can I get a refund?
- I entered the wrong license plate; can I get a refund?
- I’m receiving a time out error. Why?
- What can I do if I parked using the wrong zone number?
- Does my account expire?
- Can I change my notification reminder to something other than 10 minutes?
- How does ParkChicago use my email?
- Can I add another phone number to my account?
- Can I use any mobile phone to pay for parking?
- What forms of payment can I use to prefund my wallet?
- Can I use the app at metered parking outside the City of Chicago?
- Can I take my unused time and park somewhere else?
- How do I extend my parking session?
- Am I being charged for the additional time on my session?
- How do I enter my license plate?
- How does a commercial vehicle pay for parking?
- What are the hourly parking rates?
- Why doesn’t ParkChicago use GPS to identify a parking location / zone?
- Can a passenger vehicle park in Commercial Loading Zones?
- How do I know if I have a commercial vehicle?
- What are commercial loading zones?